During this class we will show you around Streamline, prepare you for your first lesson and complete your enrolment.  This is a great opportunity to familiarise yourself with our facility and provide your child with a relaxed and stress free introduction to their aquatic journey.  Please allow at least 60 minutes.

All swimmers age 3 years - Adults, are required to book a no obligation swimming assessment.  At these bookings we will show you around the facility and assess your swimming ability and provide you with possible class options.

Assessments ensure your swimmer is placed in the most appropriate class according to their swimming ability.  Assessments are up to 10minutes in the water and costs are covered in your once-off membership fee.By assessing swimmers it means our lessons will be more streamline, with minimal class disturbance and means your swimmer will be getting the most out of their lessons.  Alongside the importance of these assessments, it is also a great opportunity for you to come and check out our beautiful facility and support your swimmer in becoming familiar with our environment prior to their first session. 

Big pool is 18m long x 8.6m wide. 

At the shallow end the big pool is 1.2m deep and gradually deepens to 1.5m deep.  Having a deeper end to our pool supports swimmers to develop their water safety skills by reducing a false sense of ability.  

Our small pool is 6m x 8.6m wide, with a deepth all around of 900mm. 

This big pool is regulated between 29-32degrees dependent on the season.

The small pool is kept between 32-33degrees.

Generally children enrolled in swimming lessons attend once a week, however you can book your child in for as many lessons as you desire.  Lessons run throughout the year, only stopping over the xmas/new year period.

Our Preschool (Courage) and School Age classes (Explore and Challenge) we have a ratio of 1:5, however we try our best to keep class sizes to 4 students.  The smaller the class size the better the overall learning for each swimmer.

Our lessons run for 25minutes, allowing for 2.5minutes at the beginning and end to get into the pool or for parents to ask a quick question. 

Our Parent + Baby classes begin from 3months, however you can start familiarising your baby with water earlier than this at home with lots of baths and waterplay.

Streamline Swim Academy see value in progression and will recommend changes to ensure progress is maintained.   Throughout the programme children are continually assessed and will be moved up once they have achieved the level goals requirements, rather than waiting until the end of the term. Progress can be tracked in your customer portal.

Achievement is acknowledged in the form of a certificate (one certificate for each Level; Wonder, Courage, Explore, Challenge and Active).  Smaller stickers are awarded and can be placed onto the certificate once they are ready to progress to the next stage within that level. Skill requirements for each level can be viewed in your customer portal.

Yes from baby to adult, beginner to advanced. However when a student can swim all the strokes well and wants to take up swimming in a competitive manner we encourage them to join a swim club to be coached.  Our role is to lay the foundations.

Classes are designed to be ability appropriate – so everyone can feel confident in their ability to learn at the pace that works for them, rather than feeling thrown in the deep end. 

We understand it can get tricky juggling more than one child at the best of times, that’s why we run multiple classes and levels at once. If we can’t offer you the same time for your swimmers, our outdoor environment certainly helps; your children can play outside in our fenced outdoors environment while their siblings attends their swimming lesson.  
 

If you are required to swim in the pool with your baby, but have another child under 5 waiting for their lesson they will require someone to supervise them while you are in the pool.

Being prepared for swimming lessons is just as important to the swimmer as it is for the instructors.  Children need to be dressed and waiting in the viewing lounge ready with their goggles and cap.  For this to happen we recommend arriving at swimming lessons 15 minutes before your session so your child has time to get changed and go toilet.

If children are late or unprepared this holds up the instructors from beginning and is unfair on the rest of the class.

If your child has had diarrhoea or vomiting in the past 48 hours he/she should not attend lessons. Equally if he or she is suffering from a severe respiratory illness it is advisable not to attend lessons.

For all absences please mark them absent on your customer portal, and book in for a make up lesson.

If your child has a serious illness or injury such as a broken leg, please make contact with admin at the time and we will consider providing lesson credits. You may be asked to provide a doctor’s certificate.

Swimmers must wear tight fitting togs, preferably one-piece togs for girls and speedos or tight shorts for boys (jammers are a good option).  We request no baggy clothing to be worn, as this creates drag, adversely affects stroke technique, and can be very distracting for our swimmers.  

Swimming caps and goggles need to be worn also, as this is hygienic, aids in concentration due to limiting hair and water in the face and also helps maintain good water quality.  Goggles help to increase a childs comfort, relaxation and orientation in the aquatic environment.  Goggles encourage the child to submerge and allow them to open their eyes and ascertain their position under water clearly.  Goggles do serve as a swimming aid, and our instructors work alongside the children to make sure they do not become reliant on them.  

Swimmers that are not toilet trained must wear a aqua nappy (regular nappys are not to be worn).

We encourage caregivers in our Parent and Baby Wonder classes to wear a rash top to assist their swimmer learning to grasp on independently, a key survival skill. Please note caregivers are not required to wear caps or goggles in these classes.

Swimwear and gear can be purchased from reception.

Yes, we sure do! In our private lessons, we work one-on-one with swimmers to jump start their swim skills, refine their stroke or overcome anxiety in the water.  Private lessons are also great for swimmers looking to catch up or get ahead. The instructors are able to concentrate on the needs of the individual swimmer and tailor the lesson as needed; leading to a better learning environment and often results in quicker progression. 

We recommend private swim lessons if your child:

• Has trouble focusing in a group environment

• Has certain learning disabilities or physical challenges

• Wants to jump start their swim skills

• Has had a traumatising experience in the water.

Fees are charged by the term (the amount of weeks per term varies from term to term), on average terms are 12 weeks long (we swim through the school holidays).

We prefer that fees are paid in full by the first week of the term however we know that this can be difficult so we ask that at least 50% of the fees are paid by week 1 and the remainder is paid off over the following 5 weeks.

We will also consider alternative payment plans on a case by case basis.

First and foremost, your instructor knows your child best.  If you have any questions regarding their progression, or anything lesson related they should be your first point of call.  If you want to have a chat about your account or discuss your enrolments, feedback or just want to check in please see flick us an email or ask at reception.

Otherwise please feel free to contact us at streamline.np@gmail.com we check our emails frequently.